Abbey Timber’s Terms & Conditions as of 23rd January 2017.
1.1 “Abbey” means Abbey Timber Pty Ltd T/A Abbey Timber, its successors and assigns or any person acting on behalf of and with the authority of Abbey Timber Pty Ltd T/A Abbey Timber.
1.2 “Client” means the person/s buying the Goods as specified in any invoice, document or order, and if there is more than one Client is a reference to each Client jointly and severally.
1.3 “Goods” means all Goods or Services supplied by Abbey to the Client at the Client’s request from time to time (where the context so permits the terms ‘Goods’ or ‘Services’ shall be interchangeable for the other).
1.4 “Price” means the Price payable (plus any GST where applicable) for the Goods as agreed between Abbey and the Client in accordance with clause 4 below.
1.5 “GST” means Goods and Services Tax (GST) as defined within the “A New Tax System (Goods and Services Tax) Act 1999” (Cth).
2.1 The Client is taken to have exclusively accepted and is immediately bound, jointly and severally, by these terms and conditions if the Client places an order for or accepts delivery of the Goods.
2.2 These terms and conditions may only be amended with the consent of both parties in writing and shall prevail to the extent of any inconsistency with any other document or agreement between the Client and Abbey.
2.3 Electronic signatures shall be deemed to be accepted by either party providing that the parties have complied with Section 9 of the Electronic Transactions Act 2000 or any other applicable provisions of that Act or any Regulations referred to in that Act.
3. Change in Control
3.1 The Client shall give Abbey not less than fourteen (14) days prior written notice of any proposed change of ownership of the Client and/or any other change in the Client’s details (including but not limited to, changes in the Client’s name, address, contact phone or fax number/s, or business practice). The Client shall be liable for any loss incurred by Abbey as a result of the Client’s failure to comply with this clause.
4. Price and Payment
4.1 At Abbey’s sole discretion the Price shall be:
(a) as indicated on any invoice provided by Abbey to the Client;
(b) the Price as at the date of delivery of the Goods according to Abbey’s current price list;
(c) Abbey’s quoted price (subject to clause 4.2) which will be valid for the period stated in the quotation or otherwise for a period of seven (7) days.
4.2 Abbey reserves the right to change the Price if:
(a) a variation to Abbey’s quotation is requested;
(b) variations to the cost of Goods occur.
4.3 Variations will be charged for on the basis of Abbey’s quotation, and will be detailed in writing, and shown as variations on Abbey’s invoice. The Client shall be required to respond to any variation submitted by Abbey within ten (10) working days. Failure to do so will entitle Abbey to add the cost of the variation to the Price. Payment for all variations must be made in full at the time of their completion.
4.4 At Abbey’s sole discretion a deposit may be required. The deposit amount or percentage of the Price due will be stipulated at the time of the order of the Goods/Services and shall become immediately due and payable.
4.5 Time for payment for the Goods being of the essence, the Price will be payable by the Client on the date/s determined by Abbey, which may be:
(a) upon delivery of the Goods;
(b) before delivery of the Goods;
(c) thirty (30) days following the end of the month in which a statement is delivered to the Client’s address or address for notices;
(d) the date specified on any invoice or other form as being the date for payment;
(e) failing any notice to the contrary, the date which is thirty (30) days following the date of any invoice given to the Client by Abbey.
4.6 Payment may be made by cash, cheque, bank cheque, electronic/on-line banking, credit card (a surcharge may apply per transaction), or by any other method as agreed to between the Client and Abbey.
4.7 The Client shall not be entitled to set off against, or deduct from the Price, any sums owed or claimed to be owed to the Client by Abbey nor to withhold payment of any invoice because part of that invoice is in dispute.
4.8 Unless otherwise stated the Price does not include GST. In addition to the Price the Client must pay to Abbey an amount equal to any GST Abbey must pay for any supply by Abbey under this or any other agreement for the sale of the Goods. The Client must pay GST, without deduction or set off of any other amounts, at the same time and on the same basis as the Client pays the Price. In addition the Client must pay any other taxes and duties that may be applicable in addition to the Price except where they are expressly included in the Price.
5. Delivery of Goods
5.1 Delivery (“Delivery”) of the Goods is taken to occur at the time that:
(a) the Client or the Client’s nominated carrier takes possession of the Goods at Abbey’s address;
(b) Abbey (or Abbey’s nominated carrier) delivers the Goods to the Client’s nominated address even if the Client is not present at the address.
5.2 At Abbey’s sole discretion the cost of delivery is in addition to the Price.
5.3 The Client must take delivery by receipt or collection of the Goods whenever they are tendered for delivery. In the event that the Client is unable to take delivery of the Goods as arranged then Abbey shall be entitled to charge a reasonable fee for redelivery and/or storage.
5.4 Abbey may deliver the Goods in separate instalments. Each separate instalment shall be invoiced and paid in accordance with the provisions in these terms and conditions.
5.5 Goods will be delivered as close as possible to the location as requested by the Client. The driver will not carry the Goods into any premises for a distance of more than two (2) metres from the delivery vehicle or a distance as specified in the driver’s trade award.
5.6 Where delivery of the Goods requires a crane truck to deliver the Goods to the site, the Client acknowledges that the crane truck will be unable to enter a residential driveway or council crossover and the weight thereof may cause damage to concrete and pavers.
5.7 The driver delivering the Goods is responsible for the safety of members of the public during the delivery process. Where access is difficult it will be the driver who assesses the site and it will be the drivers decision as to where the Goods can be safely unloaded. The driver will be under no obligation to follow the Client’s instructions in unloading the Goods where the driver determines there is a safety issue or for any other reason where the driver feels it will be detrimental to their welfare and that of the vehicle and/or crane.
5.8 Any time or date given by Abbey to the Client is an estimate only. The Client must still accept delivery of the Goods even if late and Abbey will not be liable for any loss or damage incurred by the Client as a result of the delivery being late.
6.1 Risk of damage to or loss of the Goods passes to the Client on Delivery and the Client must insure the Goods on or before Delivery.
6.2 If any of the Goods are damaged or destroyed following delivery but prior to ownership passing to the Client, Abbey is entitled to receive all insurance proceeds payable for the Goods. The production of these terms and conditions by Abbey is sufficient evidence of Abbey’s rights to receive the insurance proceeds without the need for any person dealing with Abbey to make further enquiries.
6.3 If the Client requests Abbey to leave Goods outside Abbey’s premises for collection or to deliver the Goods to an unattended location then such Goods shall be left at the Client’s sole risk. Where Goods are delivered to an unattended location Abbey shall not responsible for providing proof of delivery.
6.4 Timber is a natural product and as such may exhibit variations in texture, shade, colour, surface, finish, markings, veining, and contain natural features, occlusions, and indentations. Whilst Abbey will make every effort to match sales samples to the finished Goods Abbey accepts no liability whatsoever where such samples differ to the finished Goods supplied.
6.5 Where the Client is to supply Abbey with any design specifications (including, but not limited to CAD drawings) the Client shall be responsible for providing accurate data. Abbey shall not be liable whatsoever for any errors in the Goods that are caused by incorrect or inaccurate data being supplied by the Client.
6.6 Any advice, recommendation, information, assistance or service provided by Abbey in relation to Goods or Services supplied is given in good faith, is based on Abbey’ own knowledge and experience and shall be accepted without liability on the part of Abbey and it shall be the responsibility of the Client to confirm the accuracy and reliability of the same in light of the use to which the Client makes or intends to make of the Goods or Services.
7.1 The Client shall ensure that Abbey has clear and free access to the site at all times to enable them to undertake the delivery of the Goods. Abbey shall not be liable for any loss or damage to the site (including, without limitation, damage to pathways, driveways and concreted or paved or grassed areas) unless due to the negligence of Abbey.
7.2 It is the responsibility of the Client to ensure that access is suitable to accept the weight of laden trucks. The Client agrees to indemnify Abbey against all costs incurred by Abbey in recovering such vehicles in the event they become bogged or otherwise immovable.
8.1 Abbey and the Client agree that ownership of the Goods shall not pass until:
(a) the Client has paid Abbey all amounts owing to Abbey; and
(b) the Client has met all of its other obligations to Abbey.
8.2 Receipt by Abbey of any form of payment other than cash shall not be deemed to be payment until that form of payment has been honoured, cleared or recognised.
8.3 It is further agreed that:
(a) until ownership of the Goods passes to the Client in accordance with clause 8.1 that the Client is only a bailee of the Goods and must return the Goods to Abbey on request.
(b) the Client holds the benefit of the Client’s insurance of the Goods on trust for Abbey and must pay to Abbey the proceeds of any insurance in the event of the Goods being lost, damaged or destroyed.
(c) the Client must not sell, dispose, or otherwise part with possession of the Goods other than in the ordinary course of business and for market value. If the Client sells, disposes or parts with possession of the Goods then the Client must hold the proceeds of any such act on trust for Abbey and must pay or deliver the proceeds to Abbey on demand.
(d) the Client should not convert or process the Goods or intermix them with other goods but if the Client does so then the Client holds the resulting product on trust for the benefit of Abbey and must sell, dispose of or return the resulting product to Abbey as it so directs.
(e) the Client irrevocably authorises Abbey to enter any premises where Abbey believes the Goods are kept and recover possession of the Goods.
(f) Abbey may recover possession of any Goods in transit whether or not delivery has occurred.
(g) the Client shall not charge or grant an encumbrance over the Goods nor grant nor otherwise give away any interest in the Goods while they remain the property of Abbey.
(h) Abbey may commence proceedings to recover the Price of the Goods sold notwithstanding that ownership of the Goods has not passed to the Client.
9. Personal Property Securities Act 2009 (“PPSA”)
9.1 In this clause financing statement, financing change statement, security agreement, and security interest has the meaning given to it by the PPSA.
9.2 Upon assenting to these terms and conditions in writing the Client acknowledges and agrees that these terms and conditions constitute a security agreement for the purposes of the PPSA and creates a security interest in all Goods that have previously been supplied and that will be supplied in the future by Abbey to the Client.
9.3 The Client undertakes to:
(a) promptly sign any further documents and/or provide any further information (such information to be complete, accurate and up-to-date in all respects) which Abbey may reasonably require to;
(i) register a financing statement or financing change statement in relation to a security interest on the Personal Property Securities Register;
(ii) register any other document required to be registered by the PPSA; or
(iii) correct a defect in a statement referred to in clause 9.3(a)(i) or 9.3(a)(ii);
(b) indemnify, and upon demand reimburse, Abbey for all expenses incurred in registering a financing statement or financing change statement on the Personal Property Securities Register established by the PPSA or releasing any Goods charged thereby;
(c) not register a financing change statement in respect of a security interest without the prior written consent of Abbey;
(d) not register, or permit to be registered, a financing statement or a financing change statement in relation to the Goods in favour of a third party without the prior written consent of Abbey;
(e) immediately advise Abbey of any material change in its business practices of selling the Goods which would result in a change in the nature of proceeds derived from such sales.
9.4 Abbey and the Client agree that sections 96, 115 and 125 of the PPSA do not apply to the security agreement created by these terms and conditions.
9.5 The Client waives their rights to receive notices under sections 95, 118, 121(4), 130, 132(3)(d) and 132(4) of the PPSA.
9.6 The Client waives their rights as a grantor and/or a debtor under sections 142 and 143 of the PPSA.
9.7 Unless otherwise agreed to in writing by Abbey, the Client waives their right to receive a verification statement in accordance with section 157 of the PPSA.
9.8 The Client must unconditionally ratify any actions taken by Abbey under clauses 9.3 to 9.5.
9.9 Subject to any express provisions to the contrary nothing in these terms and conditions is intended to have the effect of contracting out of any of the provisions of the PPSA.
10. Security and Charge
10.1 In consideration of Abbey agreeing to supply the Goods, the Client charges all of its rights, title and interest (whether joint or several) in any land, realty or other assets capable of being charged, owned by the Client either now or in the future, to secure the performance by the Client of its obligations under these terms and conditions (including, but not limited to, the payment of any money).
10.2 The Client indemnifies Abbey from and against all Abbey’s costs and disbursements including legal costs on a solicitor and own client basis incurred in exercising Abbey’s rights under this clause.
10.3 The Client irrevocably appoints Abbey and each director of Abbey as the Client’s true and lawful attorney/s to perform all necessary acts to give effect to the provisions of this clause 10 including, but not limited to, signing any document on the Client’s behalf.
11. Defects, Warranties and Returns, Competition and Consumer Act 2010 (CCA)
11.1 The Client must inspect the Goods on delivery and must within seven (7) days of delivery notify Abbey in writing of any evident defect/damage, shortage in quantity, or failure to comply with the description or quote. The Client must notify any other alleged defect in the Goods as soon as reasonably possible after any such defect becomes evident. Upon such notification the Client must allow Abbey to inspect the Goods. Where any notification is to be made for timber flooring, Abbey must be informed before the flooring is laid to allow for the flooring to be inspected by Abbey and replaced if necessary.
11.2 Under applicable State, Territory and Commonwealth Law (including, without limitation the CCA), certain statutory implied guarantees and warranties (including, without limitation the statutory guarantees under the CCA) may be implied into these terms and conditions (Non-Excluded Guarantees).
11.3 Abbey acknowledges that nothing in these terms and conditions purports to modify or exclude the Non-Excluded Guarantees.
11.4 Except as expressly set out in these terms and conditions or in respect of the Non-Excluded Guarantees, Abbey makes no warranties or other representations under these terms and conditions including but not limited to the quality or suitability of the Goods. Abbey’s liability in respect of these warranties is limited to the fullest extent permitted by law.
11.5 If the Client is a consumer within the meaning of the CCA, Abbey’s liability is limited to the extent permitted by section 64A of Schedule 2.
11.6 If Abbey is required to replace the Goods under this clause or the CCA, but is unable to do so, Abbey may refund any money the Client has paid for the Goods.
11.7 If the Client is not a consumer within the meaning of the CCA, Abbey’s liability for any defect or damage in the Goods is:
(a) limited to the value of any express warranty or warranty card provided to the Client by Abbey at Abbey’s sole discretion;
(b) limited to any warranty to which Abbey is entitled, if Abbey did not manufacture the Goods;
(c) otherwise negated absolutely.
11.8 Subject to this clause 11, returns will only be accepted provided that:
(a) the Client has complied with the provisions of clause 11.1; and
(b) Abbey has agreed that the Goods are defective; and
(c) the Goods are returned within a reasonable time at the Client’s cost (if that cost is not significant); and
(d) the Goods are returned in as close a condition to that in which they were delivered as is possible.
11.9 Notwithstanding clauses 11.1 to 11.8 but subject to the CCA, Abbey shall not be liable for any defect or damage which may be caused or partly caused by or arise as a result of:
(a) the Client failing to properly maintain or store any Goods;
(b) the Client using the Goods for any purpose other than that for which they were designed;
(c) the Client continuing the use of any Goods after any defect became apparent or should have become apparent to a reasonably prudent operator or user;
(d) the Client failing to follow any instructions or guidelines provided by Abbey;
(e) fair wear and tear, any accident, or act of God.
11.10 Abbey may in its absolute discretion accept non-defective Goods for return in which case Abbey may require the Client to pay handling fees of up to twenty five percent (25%) of the value of the returned Goods plus any freight costs.
11.11 Notwithstanding anything contained in this clause if Abbey is required by a law to accept a return then Abbey will only accept a return on the conditions imposed by that law.
12. Intellectual Property
12.1 Where Abbey has designed, drawn or developed Goods for the Client, then the copyright in any designs and drawings and documents shall remain the property of Abbey. Under no circumstances may such designs, drawings and documents be used without the express written approval of Abbey.
12.2 The Client warrants that all designs, specifications or instructions given to Abbey will not cause Abbey to infringe any patent, registered design or trademark in the execution of the Client’s order and the Client agrees to indemnify Abbey against any action taken by a third party against Abbey in respect of any such infringement.
12.3 The Client agrees that Abbey may (at no cost) use for the purposes of marketing or entry into any competition, any documents, designs, drawings or Goods which Abbey has created for the Client.
13. Default and Consequences of Default
13.1 Interest on overdue invoices shall accrue daily from the date when payment becomes due, until the date of payment, at a rate of two and a half percent (2.5%) per calendar month (and at Abbey’s sole discretion such interest shall compound monthly at such a rate) after as well as before any judgment.
13.2 If the Client owes Abbey any money the Client shall indemnify Abbey from and against all costs and disbursements incurred by Abbey in recovering the debt (including but not limited to internal administration fees, legal costs on a solicitor and own client basis, Abbey’s contract default fee, and bank dishonour fees).
13.3 Further to any other rights or remedies Abbey may have under this contract, if a Client has made payment to Abbey, and the transaction is subsequently reversed, the Client shall be liable for the amount of the reversed transaction, in addition to any further costs incurred by Abbey under this clause 13 where it can be proven that such reversal is found to be illegal, fraudulent or in contravention to the Client’s obligations under this agreement.
13.4 Without prejudice to Abbey’s other remedies at law Abbey shall be entitled to cancel all or any part of any order of the Client which remains unfulfilled and all amounts owing to Abbey shall, whether or not due for payment, become immediately payable if:
(a) any money payable to Abbey becomes overdue, or in Abbey’s opinion the Client will be unable to make a payment when it falls due;
(b) the Client has exceeded any applicable credit limit provided by Abbey;
(c) the Client becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or
(d) a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Client or any asset of the Client.
14.1 Without prejudice to any other remedies Abbey may have, if at any time the Client is in breach of any obligation (including those relating to payment) under these terms and conditions Abbey may suspend or terminate the supply of Goods to the Client. Abbey will not be liable to the Client for any loss or damage the Client suffers because Abbey has exercised its rights under this clause.
14.2 Abbey may cancel any contract to which these terms and conditions apply or cancel delivery of Goods at any time before the Goods are delivered by giving written notice to the Client. On giving such notice Abbey shall repay to the Client any money paid by the Client for the Goods. Abbey shall not be liable for any loss or damage whatsoever arising from such cancellation.
14.3 In the event that the Client cancels delivery of Goods the Client shall be liable for any and all loss incurred (whether direct or indirect) by Abbey as a direct result of the cancellation (including, but not limited to, any loss of profits).
14.4 Cancellation of orders for Goods made to the Client’s specifications, custom milling or for non-stocklist items, will definitely not be accepted once production has commenced, or an order has been placed.
15. Privacy Act 1988
15.1 The Client agrees for Abbey to obtain from a credit reporting body (CRB) a credit report containing personal credit information (e.g. name, address, D.O.B, occupation, previous credit applications, credit history) about the Client in relation to credit provided by Abbey.
15.2 The Client agrees that Abbey may exchange information about the Client with those credit providers and with related body corporates for the following purposes:
(a) to assess an application by the Client; and/or
(b) to notify other credit providers of a default by the Client; and/or
(c) to exchange information with other credit providers as to the status of this credit account, where the Client is in default with other credit providers; and/or
(d) to assess the creditworthiness of the Client including the Client’s repayment history in the preceding two years.
15.3 The Client consents to Abbey being given a consumer credit report to collect overdue payment on commercial credit.
15.4 The Client agrees that personal credit information provided may be used and retained by Abbey for the following purposes (and for other agreed purposes or required by):
(a) the provision of Goods; and/or
(b) analysing, verifying and/or checking the Client’s credit, payment and/or status in relation to the provision of Goods; and/or
(c) processing of any payment instructions, direct debit facilities and/or credit facilities requested by the Client; and/or
(d) enabling the collection of amounts outstanding in relation to the Goods.
15.5 Abbey may give information about the Client to a CRB for the following purposes:
(a) to obtain a consumer credit report;
(b) allow the CRB to create or maintain a credit information file about the Client including credit history.
15.6 The information given to the CRB may include:
(a) personal information as outlined in 15.1 above;
(b) name of the credit provider and that Abbey is a current credit provider to the Client;
(c) whether the credit provider is a licensee;
(d) type of consumer credit;
(e) details concerning the Client’s application for credit or commercial credit (e.g. date of commencement/termination of the credit account and the amount requested);
(f) advice of consumer credit defaults, overdue accounts, loan repayments or outstanding monies which are overdue by more than sixty (60) days and for which written notice for request of payment has been made and debt recovery action commenced or alternatively that the Client no longer has any overdue accounts and Abbey has been paid or otherwise discharged and all details surrounding that discharge(e.g. dates of payments);
(g) information that, in the opinion of Abbey, the Client has committed a serious credit infringement;
(h) advice that the amount of the Client’s overdue payment is equal to or more than one hundred and fifty dollars ($150).
15.7 The Client shall have the right to request (by e-mail) from Abbey:
(a) a copy of the information about the Client retained by Abbey and the right to request that Abbey correct any incorrect information; and
(b) that Abbey does not disclose any personal information about the Client for the purpose of direct marketing.
15.8 Abbey will destroy personal information upon the Client’s request (by e-mail) or if it is no longer required unless it is required in order to fulfil the obligations of this agreement or is required to be maintained and/or stored in accordance with the law.
15.9 The Client can make a privacy complaint by contacting Abbey via e-mail. Abbey will respond to that complaint within seven (7) days of receipt and will take all reasonable steps to make a decision as to the complaint within thirty (30) days of receipt of the complaint. In the event that the Client is not satisfied with the resolution provided, the Client can make a complaint to the Information Commissioner at www.oaic.gov.au.
16. Other Applicable Legislation
16.1 At Abbey’s sole discretion, if there are any disputes or claims for unpaid Goods and/or Services then the provisions of the Building and Construction Industry Security of Payment Act 2002 (Victoria), Building and Construction Industry Security of Payments Act 1999 (New South Wales), Construction Contracts Act 2004 (Western Australia), Building and Construction Industry Payments Act 2004 (Queensland), Construction Contracts (Security of Payments) Act (Northern Territory of Australia), Building and Construction Industry Security of Payments Act 2009 (Tasmania), Building and Construction Industry Security of Payments Act 2009 (South Australia) and Building and Construction Industry (Security of Payment) Act 2009 (Australian Capital Territory) may apply.
16.2 Nothing in this agreement is intended to have the affect of contracting out of any applicable provisions of the any of the Acts listed in clause 16.1 (each as applicable), except to the extent permitted by the Act where applicable.
17.1 The failure by either party to enforce any provision of these terms and conditions shall not be treated as a waiver of that provision, nor shall it affect that party’s right to subsequently enforce that provision. If any provision of these terms and conditions shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.
17.2 These terms and conditions and any contract to which they apply shall be governed by the laws of New South Wales, the state in which Abbey has its principal place of business, and are subject to the jurisdiction of the Liverpool Courts in that state.
17.3 Subject to clause 11 Abbey shall be under no liability whatsoever to the Client for any indirect and/or consequential loss and/or expense (including loss of profit) suffered by the Client arising out of a breach by Abbey of these terms and conditions (alternatively Abbey’s liability shall be limited to damages which under no circumstances shall exceed the Price of the Goods).
17.4 Abbey may licence and/or assign all or any part of its rights and/or obligations under this contract without the Client’s consent.
17.5 The Client cannot licence or assign without the written approval of Abbey.
17.6 Abbey may elect to subcontract out any part of the Services but shall not be relieved from any liability or obligation under this contract by so doing. Furthermore, the Client agrees and understands that they have no authority to give any instruction to any of Abbey’s sub-contractors without the authority of Abbey.
17.7 The Client agrees that Abbey may amend these terms and conditions by notifying the Client in writing. These changes shall be deemed to take effect from the date on which the Client accepts such changes, or otherwise at such time as the Client makes a further request for Abbey to provide Goods to the Client.
17.8 Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond the reasonable control of either party.
17.9 Both parties warrant that they have the power to enter into this agreement and have obtained all necessary authorisations to allow them to do so, they are not insolvent and that this agreement creates binding and valid legal obligations on them.